Monday, August 15, 2011
Factory-Reconditioned DEWALT D55168R Heavy Duty 15 Gallon Heavy Duty Wheeled Portable Workshop Compressor
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(More customer reviews)Two weeks ago, I purchased this item from BrandNewEngines. It was supposed to be factory reconditioned to new specs. Somehow, I doubt it. It arrived in a beat-up box, packed with various random pieces of broken styrofoam in a vain attempt to keep it in one place in the box. Judging from the wear on the wheels, this thing had been used for a while--the date on the tank was 2008, which puts t his compressor nearing 2 years old. Who knows how many hours are on it.
To make matters worse, after unpacking the unit , I hooked it up, hoping it ran better than it looked. It ran, charging the tank. And it ran, and it ran, and it ran. And them the emergency valve vented the excess pressure. Nice. Not only old and beat up, but busted to boot.
I've tried repeatedly to contact the vendor with no luck. They seem to specialize in ignoring emails and ducking phone calls. Since they are an "external supplier", Amazon won't help with this issue. Something to think about when you buy. I've never had a problem with Amazon that hasn't been made right, and I've never had a problem with a vendor where Amazon does the fulfillment that wasn't made right.
I'll keep trying, but I suspect I've just made a $300 mistake that will not be made right. Learn from it, and just go buy a new one instead.
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Product Description:
Factory-Reconditioned DEWALT D55168R Heavy Duty 15 Gallon Heavy Duty Wheeled Portable Workshop Compressor
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